Privacy Policy

At OXQ.IO, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform to create and manage online stores. By using OXQ.IO, you agree to the practices described in this policy.

This policy is effective as of 13 April 2021 and was last updated on 14 August 2024.

Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, payment information, and any other information you provide when creating an account, purchasing a subscription, or contacting us for support.
• Business Information: This includes details about your online store, such as your store name, products, services, and business-related data.
• Usage Data: We collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. This includes storing your preferences and providing personalized content.

We use the information we collect for the following purposes:

• Providing Services: To create, manage, and support your online store on OXQ.IO.
• Payment Processing: To process payments for subscriptions and other services.
• Communication: To send you updates, newsletters, marketing materials, and other information related to our services.
• Improving Our Platform: To analyze usage data and improve our platform’s performance, security, and functionality.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes specified by OXQ.IO.
• Partner Integration: As part of our service, we may connect you with our trusted partners to facilitate the importation of products for your online store. In such cases, we may share relevant personal and business information with these partners to ensure the successful completion of the import process. Our partners are required to protect your information in accordance with this Privacy Policy and only use it for the intended purpose.
• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of OXQ.IO, your information may be transferred to the new owner as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information at any time by logging into your account.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive from us or by contacting us directly.

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

OXQ.IO operates globally, and your information may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

OXQ.IO is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our platform and indicating the date of the latest revision.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: